The system makes it obvious when a role has not produced its first client-ready candidate.
Workflow & SLA Engine
First CV SLA measures how fast delivery actually starts.
Omelion treats the first candidate submission as a timed delivery milestone, giving teams visibility into how quickly assigned work turns into real client-facing output.
What It Covers
First CV SLA
Track time to first candidate submission with business-hour-aware SLA logic connected to live jobs, assignments, and recruiter performance views.
Milestone timing
First CV timing is tracked at the role level using configured SLA logic.
Assignment context
The metric sits beside assignment, acknowledgement, and submission history instead of outside the role workflow.
Manager visibility
Leaders can review first-CV performance by recruiter, manager scope, and date window.
Operational Signals
How this page fits the wider operating model.
DisciplineThe platform distinguishes accepted work from delivered work by measuring the first real candidate output.
EscalationLate first-CV delivery can feed at-risk role views and manager intervention.
ScoringFirst CV SLA contributes to recruiter KPI reporting and delivery accountability.
Operational Depth
The detail behind this function.
These are the product capabilities that make this part of Omelion feel operationally serious instead of generic.
First-CV performance is role-aware, recruiter-aware, and submission-aware.
Managers can quickly separate normal queues from at-risk delivery work.
First CV timing is one of the core delivery metrics.
Next Step
Review how first cv sla fits your recruitment operating model.
Omelion is built for agencies that want their commercial process, delivery work, submissions, portal visibility, and governance connected in one system.